Terms & Conditions

Last updated: 24/02/2026

These Terms & Conditions (“Terms”) govern your use of the website www.bookclubpayments.co.uk (“Site”) operated by Worksoftware Limited (“we”, “our”, “us”). By accessing or using this Site, you agree to comply with these Terms.

1. Eligibility

You must be at least 18 years old to use the Site. By registering or using the Site, you confirm that you are legally capable of entering into these Terms.

2. Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Be responsible for all activity under your account

3. Platform-Only Role & Payments

Important:

• We do not process payments or act as the merchant of record.
• All payments for goods or services are handled directly by registered agents via Stripe or other authorised processors.
• We do not store or have access to payment card details.
• Disputes regarding payment or refunds must be addressed with the relevant agent or payment processor.

4. User Conduct

When using the Site, you agree not to:

• Upload or transmit content that is illegal, harmful, abusive, offensive, or infringes intellectual property rights
• Attempt to gain unauthorised access to other users’ accounts or the Site’s systems
• Use automated means (bots, scrapers) to access or collect data from the Site
• Interfere with the normal operation of the Site

5. Intellectual Property

All content, trademarks, logos, and materials on the Site are owned by us or licensed to us. You may not reproduce, distribute, or use this content without our express written permission.

6. Liability Limitations

To the maximum extent permitted by law:

• We provide the Site “as is” without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages arising from use of the Site or interactions with agents
• We do not guarantee uninterrupted or error-free access to the Site

7. Indemnity

You agree to indemnify and hold Worksoftware Limited harmless from any claims, losses, or damages arising from:

• Your use of the Site
• Your violation of these Terms
• Your interactions with agents or third parties

8. Data Protection

Use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and processing of your personal data as described therein.

9. Termination & Suspension

We may suspend or terminate your account and access to the Site at our discretion if:

• You breach these Terms
• We detect fraudulent, abusive, or unlawful activity
• We are required to do so by law or for security reasons

10. Refunds & Disputes

All payments are handled by agents via Stripe. We are not responsible for processing refunds or resolving payment disputes. Please contact the relevant agent or Stripe for assistance.

11. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from or in connection with the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have questions about these Terms, please contact us at: support@bookclubpayments.co.uk